Business SIP Performance Issue Monday 20th March 2023 09:17:10


We are aware of an issue causing intermittent voice quality issues for our East / South East Business SIP Customers.

myCloudPBX Engineers are currently investigating and will post updates here as they are available.

All services operational.

The Engineering Team have advised that the call quality issue has been resolved.

Test calls are now passing clearly.

ECN appreciates your understanding during this outage. If you are still experiencing any service disruptions, please do not hesitate to contact our Support team.