Past Incidents

Sunday 9th February 2025

No incidents reported

Saturday 8th February 2025

No incidents reported

Friday 7th February 2025

Portal Manual Day Night Conditions

We are aware of an issue affecting Manually toggled Day/Night conditions that may be in an unexpected state.

Our Engineers are investigating now, however you can manually toggle to the correct state via either the Configuration Portal or via the appropriate star code.

We apologise for any inconvenience caused.

Our Engineers have corrected the issue and all conditions should now be in the correct state.

We apologise again for any issues caused and thank you for your patience.

Thursday 6th February 2025

No incidents reported

Wednesday 5th February 2025

No incidents reported

Tuesday 4th February 2025

No incidents reported

Monday 3rd February 2025

No incidents reported

Sunday 2nd February 2025

myCloudPBX/Business SIP/Inbound 1300 myCloudPBX Voice

Engineers are currently investigating an outage affecting all myCloudPBX Voice services.

We apologise for the inconvenience and will provide an update as soon as possible.

All services have been restored.

We apologise for any inconvenience caused.

We are pleased to inform you that all PBX, BSIP, and CTS services have been restored. Our team is now focused on restoring 1300/1800 services as quickly as possible. We appreciate your patience and understanding as we work to resolve this matter.